Deliver a Premium Experience From the First Phone Call
Patients paying $3,000+ per year expect to reach a human every time. Voicemail signals the wrong tier of care.
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The Problem
Every missed call is a lost patient
Your Physician Is Always With a Patient
Concierge medicine's value is face time with the doctor. That same focus means the front desk is unavailable and prospective patients get voicemail.
Premium Patients Judge Quality by the First Call
A prospective member calling to inquire about your practice will form their opinion in the first 30 seconds. A voicemail greeting is not the impression a $3,000/year membership demands.
After-Hours Access Is Part of the Promise
Concierge patients expect to reach someone after hours. If they can't, the perceived value of the membership erodes — and renewals suffer.
The Math
Lose 2 prospective members per week at a 40% conversion rate and $4,000 average annual membership, and you leave $208,000 on the table every year.
Average annual concierge membership fee
Time a caller takes to form a first impression
Live answering that matches your premium promise
How It Works
Up and running in three steps
We answer every call
When you're busy or closed, calls route to AnswerFlow. Every patient gets a live, professional receptionist who answers with your business name.
We follow your script
We use your custom call script — tailored for concierge medicine — to capture the right information, answer common questions, and schedule appointments.
You never miss a lead
Call summaries are delivered in real time. Urgent calls are escalated immediately per your instructions. You focus on your work — we handle your phone.
Everything concierge medicine need from a receptionist
Pricing
Simple, flat-rate plans
No per-minute fees. No surprise charges. Just a live voice for your patients.
Essential
Ideal for smaller concierge medicine
- 150 calls/month
- M–F business hours
- Custom concierge medicine call script
- No contracts
Professional
Ideal for concierge medicine needing 24/7 coverage
- 300 calls/month
- 24/7 coverage
- Emergency escalation routing
- Priority onboarding
Not sure which plan fits? Compare plans →
Learn More
Read the full breakdown: How Concierge Medicine Lose Revenue to Voicemail →
Ready to stop losing concierge medicine calls to voicemail?
Every missed call is a patient who went to your competitor. AnswerFlow keeps a live voice on the line 24/7 — without adding headcount. Try it free, no contracts required.
No credit card required · Cancel anytime · Setup in 24 hours